Back Office, Contact Center, and Business Support

HIRE YOUR BACK OFFICE,
CONTACT CENTER AND
BUSINESS SUPPORT STAFF

Start Saving 70% in Staffing Cost Now

SEND YOUR REQUIREMENTS BOOK A CALL

OUR EXPERTISE

Digitizing data accurately and efficiently is crucial to all businesses, and transition from paper to electronic way of working is a common trend in almost all companies. Employing a team of full-time customer service operators can be quite tiresome and a burden which might not be worth your company’s investment. We have the flexibility to cater to any system requirement and at the same time linking your company to a pool of skilled professionals at a fraction of the cost in your home country.

WHAT YOU CAN EXPECT FROM OUR TEAM:

  • Hire offshore staff in ANY industry, domain, and language
  • Grow your business with your customer success and customer experience team
  • Handle all incoming calls effectively and efficiently
  • Reliable voice operations and credible customer service professionals
  • Stringent quality management, performance management, and data security
  • 24/7 voice operations support talents with neutral to American accent
  • Error-free data entry
  • Omnichannel and Multichannel Support Experts


BACK OFFICE, CONTACT CENTER,
AND BUSINESS SUPPORT ROLES
THAT YOU CAN HIRE AT CS-PAC:


  • Accounting Specialist
  • Accounts Payable Support
  • Accounts Receivable Support
  • Admin Staff
  • Administrative Assistant
  • Bilingual/Multilingual Customer Service Representative
  • Business Analyst
  • Customer Experience Professional
  • Customer Service Rep
  • Customer Success Specialist
  • Data Analyst
  • Data Entry Specialist
  • Data Researcher
  • Debt Collection Specialist
  • Executive Assistant
  • General Support Agent
  • HR and Performance Management Specialist
  • HR Manager
  • Market Researcher
  • Marketing and Data Analyst
  • Payroll Manager
  • Payroll Processors
  • Recruitment Specialist
  • Rostering and Workforce Management
  • Training and Employee Development Specialist
  • Virtual Assistant
  • And many more!

CS-PAC’s ADVANTAGE

Focus on your company’s core business and outsource your other support functions to us. We will link you to skilled industry experts who can take your business to the next level.

BENEFITS IN OUTSOURCING YOUR BACK OFFICE, CONTACT CENTER,
AND BUSINESS SUPPORT ROLES OPERATIONS TO CS-PAC:

  • Up to 70% recurring cost savings compared to US wages
  • Dedicated Full time Staff
  • Operate 24/7/365
  • Client Controlled from hiring to day to day operations
  • Hire from all levels from associate to executive
  • Targeted and Custom Talent Sourcing and Recruitment
  • No recruitment fees: we take care of the costs of sourcing and recruitment
  • No minimum number of staff to start

    SEND YOUR REQUIREMENTS

    Submit the form above, and get the following in 24 hours:
    - A custom sample invoice based on your requirements
    - Candidate Profiles based on the role that you're looking to hire
    - A comprehensive consultation and recommendation of your offshoring/outsourcing project by senior outsourcing experts of CS-PAC.